Suicide hotline celebrates five years, launches Crisis Chat

News Bonners Ferry

The Idaho Suicide Prevention Hotline (ISPH) celebrates five years of continuous operations this week. ISPH launched on November 26, 2012, and has grown steadily ever since, adding shifts to achieve 24/7 phone response in 2014.

ISPH implemented a combined voice and crisis text line, (208) 398-4357 (HELP) in 2016, and will now respond to crisis chats via a web portal, Outside Boise, help is available toll-free at 1-800-273-8255.

Crisis chat response hours will be the same as current crisis text response hours: 3 p.m. to midnight Monday through Friday, with expanded hours as staffing levels permit.

“We are so grateful for the tremendous support and commitment from our community partners, volunteers and staff, allowing ISPH to serve the needs of more Idahoans every year," said hotline Director John Reusser. "We’ve fielded nearly 8,500 crisis contacts this year alone, up from 999 in our first year, and volunteers have contributed over one million dollars' worth of their time staffing the lines since ISPH launched in November 2012.”